We make every effort to prepare and ship your order as promptly and accurately as possible and it is one of our biggest joy to see our customers happy with our products. However, we also recognize that is not always the case and we are happy to accept returns for you.
If you received a defective or a wrong item due to our error, please contact us within 7 days of delivery date. We will be happy to issue a refund or exchange for incorrectly shipped, damaged, or defective products.
A 15% restocking fee will be charged on returns that are due to reasons other than stated above. In order to receive a full credit, return products must be in unopened/unused condition in original packaging with an original invoice. We do not accept any returns without return authorization from KM Supplies,Inc. Please contact us prior to returning your order for further information.